eCommerce Back Office Support Services
123eData is best of its kind in offering the back office support service. We at 123eData take care of the entire spectrum of tasks to be carried out to the day to day functioning of the business. We offer the services at very affordable prices and very competently.
Our team of professionals take care of the tasks like inventory management, order processing, and answering customers’ emails and phone calls. We promptly update you with the existing product stock and the demand of the products with our inventory management tracking skills. Our order processing helps to make your work and business smoother.
We process the orders and manage them as well. Managing the orders include the placed order data and tracking of order such as dispatch and delivery of the product to the end user. We also address the customer queries related to all orders and their shipments. We’re good at handling the finance and accounting. We’ve the capability to handle large volume of financial transactions hassle free. We will generate receipts and invoices and enter the order data for better tracking. We also help you with payable and receivable account management.
Our team helps you in making a better sale of your products by framing apt and compelling product description and usage of SEO compatible titles for the products. If you’re planning to add a new product or want to withdraw some of existing products, we’ll assist you with all of this. Our back office support team will handle all the unanswered queries from the end users.
We handle both phone call and live chat from the users. This helps you to bring a better brand image and sale of the products. We also conduct surveys to grab the pulse of buyers and provide intriguing ideas to top the market.