eCommerce Back Office Support Services
123eData is best of its kind in offering the back office support service. We at 123eData take care of the entire spectrum of tasks to be carried out to the day to day functioning of the business. We offer the services at very affordable prices and very competently.
Our team of professionals take care of the tasks like inventory management, order processing, and answering customers’ emails and phone calls. We promptly update you with the existing product stock and the demand of the products with our inventory management tracking skills. Our order processing helps to make your work and business smoother.
We process the orders and manage them as well. Managing the orders include the placed order data and tracking of order such as dispatch and delivery of the product to the end user. We also address the customer queries related to all orders and their shipments. We’re good at handling the finance and accounting. We’ve the capability to handle large volume of financial transactions hassle free. We will generate receipts and invoices and enter the order data for better tracking. We also help you with payable and receivable account management.
Trust Your Virtual Partner – 123eData & Enjoy Unparallel Services
123eData houses best e-Commerce virtual assistants to show off their flare and expertise with dependable online e-Commerce support. We offer suite class range of e-store management services which are not only meant to liberate your in-house team to make more productive strategies and sundry while our professionals will take the load of bulk product uploading, data entry, content marketing, IT solutions such as web design & development and a lot. We will take care of your every bit of minute revolving around e-Commerce store management in competitive price range.
Here is a comprehensive list of what we are excelled with every passing time:
- Processing payment, order to complete order tracking
- Complete transaction support – Book keeping & Accounting
- Inventory management & support
- Cross-selling & Up-selling
- A thorough customer support service – via phone, email and chat
- Manage inventory and stock on a frequent basis (also keep a tab on selling of every item)
- Responding to questions on your store’s return policy
- Offer complete support, services and maintenance in product queries
- Contact customers regarding order shipment and arrival time or period
- Sending outbound & inbound e-mails and calls
- Active on fetching customer feedbacks
Let’s go a little deep to get a more clear view of our chores and how exactly we accomplish all within a stipulated time, within a competitive price range:
eCommerce Bookkeeping Services and Accounting
Let’s talk about the basic pillars of any online business – financing, accounting and tax management. In the upsurge of online business, these are the very practical things which keep any organisation quite busy while they are dealing with high transaction volumes.
Our experienced team with suite class Bookkeeping Services and e-Commerce accounting solutions will you maintain ledger sheet, account reconciliation, debit and credited data, payroll processing, and other important financial statements.
Content Management & Marketing
Content marketing has taken up the complete media with storm. They are not just words written with sudden thrust of heart, experience and facts but are strategically designed products with SEO analysis. Be it product descriptions, web page content, home page content, blogs and other online contents, full research and integration of facts will be done before compiling it together.
According to their type and specifications, they will put under relevant category and subcategories. And SEO infused content will help you to reach the pinnacle at the search engines.
Inventory Support Services
Just like brick and mortar space, online stores also do require inventory management to keep a tab on their selling, when to order the products more and improvise their strategy on that particular product.
123eData offers supreme back office support that will enable you to get complete apprehension of the stock.
24/7 Customer Support Services
A sound and healthy relationship grows when you start responding otherwise it won’t keep on running as a one way road. Partner our customer support professionals to get the insight of your customers and recognise your brand as a caring one. We will track their queries through e-mail, phone and chat.
Our team helps you in making a better sale of your products by framing apt and compelling product description and usage of SEO compatible titles for the products. If you’re planning to add a new product or want to withdraw some of existing products, we’ll assist you with all of this. Our back office support team will handle all the unanswered queries from the end users.
We handle both phone call and live chat from the users. This helps you to bring a better brand image and sale of the products. We also conduct surveys to grab the pulse of buyers and provide intriguing ideas to top the market.